Refund Policy

Refund and Cancellation Policy for Parents 

  1. 100% Money-Back Guarantee to Users: We want our parents to be satisfied with the tutoring classes provided by our tutoring partners. If parents decide to opt-out, we offer a hassle-free refund policy. We believe in a 10-day, 100% money-back guarantee for all Guru Coins packages, subject to conditions. The refund will be provided only if no tuition request has been accepted by any tutoring partner during this period. 
  2. Refund After 10 Days: For parents who have purchased Guru Coins worth more than ₹20,000, cancellation can still be requested by filling out a complaint form within 45 days of subscription. Upon cancellation, Linksmind will refund the amount paid, minus:

o          The cost of all classes conducted,

o          ₹5000 + GST as the tuition cancellation charge,

o          Mentor mapping charges of ₹1180/- (including GST), which are non-refundable and non-adjustable.

  1. No Refund After 10 Days for Purchases Below ₹20,000: for purchases below ₹20,000, any refund will not be provided after the 10-day period, regardless of whether classes were conducted.
  2. Refund Processing Time: All refunds will be processed and provided within a time frame of 30 working days.

Note: This refund & cancellation policy is applicable to all packages that have been subscribed through the payment gateway on the website.